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Flagstaff Nursing Home Abuse Lawyer Protecting Vulnerable Seniors

When Someone You Love Is Harmed in a Place Meant to Protect Them, You Deserve Answers

Discovering that a parent, spouse, or family member has been abused or neglected in a nursing home is devastating. You trusted a facility with their care. Now you’re dealing with shock, anger, guilt, and fear for their safety — and you may not know where to turn. Whether it’s physical abuse, medical neglect, emotional mistreatment, or a preventable injury, the Law Office of Matthew J. Poirier, PLLC helps families in Flagstaff and across Northern Arizona take quick, decisive steps to protect their loved ones and hold negligent facilities accountable.

What We Help With

Physical Abuse & Unexplained Injuries

Bruises, fractures, restraint marks, or sudden declines in mobility can signal harmful treatment by staff or other residents.

Neglect of Basic Needs

Dehydration, malnutrition, bedsores, infections, or poor hygiene often indicate chronic understaffing or inadequate supervision.

Unsafe Living Conditions

Falls from unmonitored beds, cluttered pathways, improper restraints, or lack of medical oversight can lead to severe harm or hospitalization.

Medication Errors & Over-Medication

Improper dosages, skipped medications, or chemical restraint through sedatives are serious forms of negligence.

Emotional or Psychological Abuse

Isolation, intimidation, humiliation, or abrupt behavioral changes may point to systemic mistreatment.

Financial Exploitation

Unauthorized charges, missing belongings, or unusual account activity may indicate exploitation of vulnerable seniors.

Cases Resulting in Serious Harm or Loss of Life

In severe cases, neglect can cause long-term disability or death. We help families pursue justice with sensitivity and care.

Mistakes Families Often Make — And How We Help Prevent Them

  • Waiting too long to speak up.
    Abuse often escalates if unreported. Early intervention is crucial.


  • Relying solely on facility explanations.
    Some facilities downplay or conceal abuse. Independent investigation is essential.


  • Failing to document injuries or behavior changes.
    Photos, timelines, and medical assessments strengthen the case.


  • Not moving the resident to safety.
    Sometimes immediate relocation or protective orders are necessary.


  • Assuming abuse is hard to prove.
    Medical records, facility logs, staffing reports, and expert testimony reveal the truth.
Caregiver pushing a person in a wheelchair near a window with greenery.

How We Protect Your Loved One and Pursue Accountability

Nursing home abuse cases require urgency, compassion, and determination. We investigate quickly, preserve evidence, and guide you through decisions that affect your loved one’s safety and your family’s peace of mind.



How We Can Help:

01

Private Consultation

We discuss your concerns confidentially and help you determine whether abuse or neglect may be occurring.

02

Immediate Safety Guidance

We advise on protective measures, including relocation or reporting options.

03

Record & Evidence Review

We obtain medical files, facility documentation, and state inspection reports.

04

Expert Evaluation

Medical professionals assess injuries and identify signs of abuse or neglect.

05

Negotiation or Litigation

We pursue compensation for medical care, pain and suffering, and punitive damages in egregious cases.

If You’re Not Sure What to Do Next

If your loved one can’t speak for themselves

We become their voice — investigating signs of mistreatment and ensuring they’re heard.

If you’re unsure whether what you’re seeing is abuse

We explain the warning signs and review documentation to identify patterns.

If a facility is denying responsibility

We examine records, staffing logs, and witness accounts to reveal the truth.

If injuries are severe or long-term

We calculate support needs and pursue compensation that reflects the harm.

If your family experienced a tragic loss

We help you explore legal options with compassion and respect.

Two overlapping speech bubbles, one with a question mark.

Common Questions About Nursing Home Abuse Claims in Arizona

  • How do I report nursing home abuse in Arizona?

    Adult Protective Services accepts reports of suspected abuse or neglect. We can also guide you through reporting and legal steps.

  • Can I sue a nursing home for neglect?

    Yes. Families can pursue claims for injuries, medical expenses, emotional harm, and more.

  • What are signs of nursing home abuse?

    Bedsores, dehydration, sudden mood changes, repeated injuries, medication issues, or poor hygiene.

  • Do residents with dementia still have rights?

    Absolutely. Cognitive impairment often makes them more vulnerable — and more in need of protection.

  • How long does a case take?

    Timelines vary. We work efficiently while prioritizing your loved one’s safety and well-being.

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Protect Your Loved One and Seek Accountability

Families across Sedona, Williams, Page, Tuba City, and Winslow trust the Law Office of Matthew J. Poirier, PLLC to uncover the truth and fight for seniors harmed by neglect or abuse. If you suspect mistreatment, you’re not alone — we’re here to help.