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Uber and Lyft Accident Attorney in Flagstaff

Hurt in a Rideshare Accident? You Deserve Clear Answers

As Uber and Lyft become part of everyday life in Flagstaff — from NAU students heading home after class to visitors exploring downtown — accidents involving rideshare vehicles have become more common. When a rideshare trip ends in a crash, most people feel confused about what to do next. Multiple insurance policies, corporate reporting procedures, and complicated coverage rules can make it hard to know who’s responsible for paying your medical bills. The Law Office of Matthew J. Poirier, PLLC helps riders, drivers, and other motorists understand their rights and pursue fair compensation.

What We Help With

Injured as a Passenger in an Uber or Lyft

If your rideshare trip ends in a collision — whether on the way to NAU, after a night out downtown, or during a trip to Sedona — you may be covered by Uber or Lyft’s $1 million insurance policy. We help you report the incident properly and pursue compensation from the correct insurer.

Hit by an Uber or Lyft Driver

If a rideshare driver caused your accident, you may have access to both the driver’s personal insurance and the rideshare company’s policy, depending on whether the driver was logged in or transporting a passenger. We help clarify which policy applies.

Rideshare Drivers Injured While Logged In

If you were driving for Uber or Lyft and were hurt in a collision, coverage depends on the driver status at the time of the crash. We help drivers understand their benefits and hold at-fault parties accountable.

Accidents Involving Multiple Drivers

Rideshare crashes often involve several vehicles and insurers — leading to conflicting statements and shifting blame. We help analyze the evidence and identify who is responsible.

Impaired or Reckless Third-Party Drivers

If a drunk driver caused a rideshare crash while impaired, distracted, or speeding, we help passengers and drivers pursue compensation.

Mistakes That Can Hurt Your Claim

  • Talking to Uber or Lyft’s insurer without legal help.
    Recorded statements can be used to minimize your compensation.


  • Not reporting the crash through the rideshare app.
    Proper reporting can help validate insurance coverage.


  • Assuming the rideshare driver’s insurance will cover everything.
    Coverage depends on whether the driver was logged in, en route, or carrying a passenger.


  • Accepting a quick settlement offer.
    Fast offers rarely account for long-term medical needs or full pain and suffering.


  • Failing to document injuries and scene details.
    Photos, medical records, and trip information strengthen your claim significantly.
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How We Guide You Through the Rideshare Claims Process

Rideshare accident cases involve unique steps that can feel overwhelming, especially if you’re from out of town. We make the process straightforward, helping you understand which insurer is responsible and what compensation you may be entitled to. From the first call, you’ll know what to expect and what we’re doing behind the scenes to protect your claim.


Optional Steps:

01

Case Review and Trip Analysis

We determine the driver’s status during the crash and which policies apply.

02

Evidence and Documentation

We gather app data, trip details, police reports, and medical records.

03

Insurance Communication

We handle communication with Uber/Lyft insurers so you don’t face pressure or confusing questions.

04

Negotiation for Fair Compensation

We push for a settlement that reflects medical needs, missed work, and long-term impact.

05

Litigation if Needed

We pursue your case in court if insurers refuse fair compensation.

Quick Guidance for Common Situations

If you were injured as a rideshare passenger

We help ensure Uber or Lyft’s insurance pays what is due.

If the rideshare driver or company is blaming you

We analyze the evidence and push back with facts, not assumptions.

If you’re unsure who owes you compensation

There may be several policies — we help identify all possible sources.

If Uber or Lyft contacted you with an offer

Don’t sign anything until you understand the value of your claim.

If you’re a rideshare driver injured on the job

Coverage may still apply even if you weren’t carrying a passenger. We help clarify your rights.

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Common Questions About Uber and Lyft Accidents

  • What should I do if my Uber crashes in Arizona?

    Seek medical attention, document the scene, report the accident in the app, and avoid giving recorded statements to insurers before speaking with an attorney.

  • Who pays if I’m injured as an Uber passenger in Flagstaff?

    Uber and Lyft carry large liability policies for passengers. We help determine which coverage applies and pursue compensation.

  • A Lyft driver hit me — how do I file a claim?

    The claim may go through the driver’s personal insurer or the rideshare company’s insurer, depending on their app status. We help navigate this process.

  • What if Uber or Lyft denies responsibility?

    We evaluate evidence and challenge denials. In many cases, multiple parties share responsibility.

  • Can I get compensation if I was the rideshare driver?

    Yes — depending on your status at the time of the crash, different coverage tiers may apply. We help you understand your rights.

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Don’t Let Rideshare Insurance Confuse You — Get Help Today

Whether you were a passenger, another driver, or a rideshare driver, you deserve clarity and fair compensation. The Law Office of Matthew J. Poirier, PLLC supports victims across Sedona, Williams, Page, Tuba City, and Winslow after Uber and Lyft crashes.